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Frequently Asked Questions:

  1. How do I know if I need extermination?
  2. What are your "environmentally sound alternatives"?
  3. I have a whole bunch of pests. Do you have a solution?
  4. How long do I have to leave the premises?
  5. What about pets and children?
  6. Do the chemicals you use have a real bad odor?
  7. Do you guarantee your work?
  8. How long will the chemicals last?
  9. How often should we treat our home?
  10. How can I keep fleas and ticks off my pets?
  11. How long do termites have to be in my house before they cause damage?
  12. There are termites in my mulch, trees etc. Will they enter my home?
  13. What is the Exterior Perimeter Service?
  14. How will rain effect outside services?
  15. Why do ants enter into my kitchen so much and how can they be stopped?
  16. If I hear noises in my attic, what could it be?
  17. Do we treat for frogs and snakes?
  18. Do we treat for mosquitoes?

How do I know if I need extermination?

The answer to this question is pretty simple. If you see just a few ants or just one mouse, those few ants or one mouse have a whole bunch of buddies  lurking where you can't see them. If you have even a slightly visible problem then you have a problem. Left untreated, you could have a crisis.

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What are your "environmentally sound alternatives?"

We use state-of-the-art low toxicity chemicals that are much less harmful to people, pets, and their environments than what is currently offered by the majority of the pest control market. Back to Top


I have a whole bunch of pests and a lot of them. Do you have a solution?

If you have a feeling one treatment isn't enough to keep your house pest free, we offer a couple of different options.

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How long do I have to leave the premises?

Because we use low toxicity chemicals, you can usually stay home during the treatment. Flea and spider treatments require you to leave for 2-3 hours. Roaches, ants, mice, termites, and just about everything else can be taken care of while you're relaxing on the living room couch.

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What about pets and children?

Children need to leave during the treatment and may return 2-3 hours after completion. We ask that during treatments, you either put your pets in a room that is not being treated or remove them from the structure until the materials we have used are dry. Fish tanks need to be covered.

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Do the chemicals you use have a real bad odor?

Another great benefit of low toxicity chemicals is virtually odorless pest control. No longer do you need to be reminded that you received extermination by a nasty, lingering odor. 

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Do you guarantee your work?

We stand behind all of our work. Should any problems arise within a reasonable amount of time after the completion of the job, we will return for no extra charge, completely hassle-free.

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How long will the chemicals last?

There are many different times on various products, but the average is 30-90 days.

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How often should we treat our home?

Recommended at least every other month.

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How can I keep fleas and ticks off my pets?

By routine washing and dipping of pets. Preventative applications in the year for fleas and ticks. Also, for ticks have shrubbery trimmed back and having perimeter treatments.

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How long do termites have to be in my house before they cause damage?

All that termites ingest is cellulose materials such as wood, so as soon as termites enter your home, they will begin to cause damage.

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There are termites in my mulch, trees etc. Will they enter my home?

If you have not had a termite treatment to your home, it is cause to worry. Without protection in place, termites can enter your structure.

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What is the Exterior Perimeter Service?

We know that 90% of pests that inhabit the interior of your home originate from the exterior so we have now introduced our Exterior Perimeter Service (EPS) for general pests. This service involves a thorough annual interior and four quarterly perimeter services that includes treatment of house perimeter plus all other harbourages of pests on your property. If there are problems inside during the year after our initial service then we will treat your home at no additional cost to yourself.

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How will rain effect outside services?

Many products applied outdoors are formulated to bond with the soil so as not to be effected by rain. Some granular products are water activated.

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Why do ants enter into my kitchen so much and how can they be stopped?

They enter your home to forage for food and water, particularly in dry times. Finding their sources of entry and using proper baiting is the best solution.

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If I hear noises in my attic, what could it be?

It is usually rodents, however, at various times of the year it could be other wildlife. Trapping, baiting and exclusion are usually needed.

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Do we treat for frogs and snakes?

These pests enter your home in search of food. Exclusion is the only solution. We do not treat for these pests.

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Do we treat for mosquitoes?

We do not treat for mosquitoes, it is recommended that you contact the Mosquito Research and Control Unit and advise them of the problem.

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